Northwestern staffs a full-time professional customer service representative that is sensitive to the needs of you the customer. Any and all customer service issues are handled in a timely manner without the usual "we'll get back to you" attitude.
Service after the sale with Northwestern is more than just a slogan; it's a pledge to you the customer that we'll be there when you need us. Our staff is dedicated to addressing the customer's needs in all aspects of emergency vehicle sales and related issues.
Northwestern Emergency Vehicles would like to invite you to take advantage of our Remount/Refurbish Services. At Northwestern, we take a somewhat different approach to remounting. Our services are directed to providing remounting procedures equal to those utilized in new vehicle manufacturing. We use only new top quality parts and we approach the remount/refurbish with the mind set of providing the customer with a unit that will provide years of extended service.
We have taken steps to provide you with a level of confidence in your remount that is unequaled within the industry. At present, we have a staff with expertise in all areas of vehicle manufacturing. We have over 26,000 square feet of manufacturing space with 6 lifts. In addition, we have the ability to modify your cabinetry, completely rewire your unit, and paint your unit at our location. This means your unit isn't shipped from company to company to have the various services performed. At Northwestern Emergency Vehicles, we have the ability to monitor and control our level of quality.
Our technicians are experienced and training is provided to make sure they are up to speed with any and all changes within the industry. Our technicians are proficient in dealing with all types and manufacturers of today's vehicles.
Northwestern Emergency Vehicles can provide you the customer with a compete tour of our facility and reference can be provided upon request. We strive to provide you with the best possible remount/refurbish that the industry has to offer. We understand that quality workmanship earns trust and future customers.