Choose the Type of Service That You Prefer
At our full-service facility in West Jefferson, North Carolina, we complete every phase of production in house, from fabrication through paint and graphics. Our highly skilled technicians work as a team from bumper to bumper, utilizing more than 200 years of combined experience to craft each vehicle with precision. Our onsite parts department keeps more than 5 million new, high quality parts in stock, significantly reducing wait times for our customers. This also allows us to fully control quality throughout the manufacturing process, which concludes with a detailed, 200-step inspection of every vehicle before it leaves our campus.
Northwestern knows that if you have an ambulance out of service, it is an emergency, and we respond accordingly. We maintain a fully stocked service truck to be deployed to your location in our service area within 24 hours. Our mobile unit delivers the same expertise and new, quality parts that you’d find at our service facility, but with efficiency and convenience designed to get you back on the road sooner. This commitment to customer service, as well as our dedication to excellence, is what keeps customers coming back to Northwestern for all of their emergency vehicle needs.